Ideal Wave is a leading company based in Albania specializing in Service Management and IT services. With extensive experience working with USU Service Management software, we are dedicated to delivering high-quality, reliable solutions to meet the needs of global partners.

Our core strength lies in our ability to identify and train talented, multilingual professionals. Through a rigorous selection process and strategic partnerships with local educational institutions, we ensure that our team is equipped with the technical and managerial skills needed to succeed in the competitive IT market.